Read Quality Is Free: The Art of Making Quality Certain

Quality Is Free: The Art of Making Quality Certain

Philip B. Crosby

4.9/5 (33338 ratings)

Description:The first and only nontechnical method for installing, maintaining, and measuring a comprehensive quality improvement program in your business operation. Special features: Emphasizes throughout that doing things right the first time adds nothing to the cost of a product or service. (What costs, and costs dearly in terms of rework, test, warranty, inspection, and service after service, is doing things wrong). Introduces the proven Make Certain program (the best way known to get management and service personnel participating in the improvement effort). Shows how to recognize and guard against the kinds of problems that can cost your company money, damage its reputation, invite litigation. Proves that quality is a people business, not a ``manufacturing'' function or statistical mystery (note, for example, the chapter on management style to help you improve your personal quality). Illustrated throughout with actual case examples, enabling profit-minded managers to understand and install quality programs in their own operations. Management at all levels: Quality is not only free, it is a supreme source of profit. Quality professionals and company executives: Don't forget that current ``consumer'' and ``environmental'' pressures fall under this quality responsibility. MBA or undergraduate students and company trainees: the basics for specific training programs are included.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Quality Is Free: The Art of Making Quality Certain. To get started finding Quality Is Free: The Art of Making Quality Certain, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

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Format: PDF, EPUB & Kindle Edition

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ISBN: 0451621298

Description: The first and only nontechnical method for installing, maintaining, and measuring a comprehensive quality improvement program in your business operation. Special features: Emphasizes throughout that doing things right the first time adds nothing to the cost of a product or service. (What costs, and costs dearly in terms of rework, test, warranty, inspection, and service after service, is doing things wrong). Introduces the proven Make Certain program (the best way known to get management and service personnel participating in the improvement effort). Shows how to recognize and guard against the kinds of problems that can cost your company money, damage its reputation, invite litigation. Proves that quality is a people business, not a ``manufacturing'' function or statistical mystery (note, for example, the chapter on management style to help you improve your personal quality). Illustrated throughout with actual case examples, enabling profit-minded managers to understand and install quality programs in their own operations. Management at all levels: Quality is not only free, it is a supreme source of profit. Quality professionals and company executives: Don't forget that current ``consumer'' and ``environmental'' pressures fall under this quality responsibility. MBA or undergraduate students and company trainees: the basics for specific training programs are included.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Quality Is Free: The Art of Making Quality Certain. To get started finding Quality Is Free: The Art of Making Quality Certain, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

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Quality Is Free: The Art of Making Quality Certain

Quality Is Free: The Art of Making Quality Certain

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