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Dealing With Difficult People

Michael Angelo Caruso
4.9/5 (31975 ratings)
Description:Do you ever struggle when dealing with difficult people? Communication consultant and world-renowned speaker, Michael Angelo Caruso can help. He’s identified a dozen or so personality styles that negatively impact our lives at work and at home. Michael teaches how to properly identify difficult personality styles and how to best cope with them. Michael’s ideas will save you time, prevent stress and in some cases, even save you money.You’ll learn to:– Stay calm when things heat up– Accept that confrontation is good for you– Outsmart the Owl (Know-It-All)– Deal with the Possum (Fake Know-It-All)– Hush the Hyena (Gossip)– Diffuse the Tazmanian Devil (Time Bomb)– Tame entitlement-based employees– Reduce stress from difficult people– Learn coping strategies for the 10 most common people styles– Employ effective conflict resolution techniques– Get to know and actually admire your difficult person– Stop the “charging bull” from stampeding you– Out fox the fox– Never say “calm down” to an excited customer– Stop the “puppy dog” personality from ruining your image– Master the magic phrase that gets lazy people to work– Stop trying to change negative peopleWe have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Dealing With Difficult People. To get started finding Dealing With Difficult People, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.
Pages
60
Format
PDF, EPUB & Kindle Edition
Publisher
Edison House
Release
ISBN

Dealing With Difficult People

Michael Angelo Caruso
4.4/5 (1290744 ratings)
Description: Do you ever struggle when dealing with difficult people? Communication consultant and world-renowned speaker, Michael Angelo Caruso can help. He’s identified a dozen or so personality styles that negatively impact our lives at work and at home. Michael teaches how to properly identify difficult personality styles and how to best cope with them. Michael’s ideas will save you time, prevent stress and in some cases, even save you money.You’ll learn to:– Stay calm when things heat up– Accept that confrontation is good for you– Outsmart the Owl (Know-It-All)– Deal with the Possum (Fake Know-It-All)– Hush the Hyena (Gossip)– Diffuse the Tazmanian Devil (Time Bomb)– Tame entitlement-based employees– Reduce stress from difficult people– Learn coping strategies for the 10 most common people styles– Employ effective conflict resolution techniques– Get to know and actually admire your difficult person– Stop the “charging bull” from stampeding you– Out fox the fox– Never say “calm down” to an excited customer– Stop the “puppy dog” personality from ruining your image– Master the magic phrase that gets lazy people to work– Stop trying to change negative peopleWe have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Dealing With Difficult People. To get started finding Dealing With Difficult People, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.
Pages
60
Format
PDF, EPUB & Kindle Edition
Publisher
Edison House
Release
ISBN
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