Read Reading the Hidden Communications Around You: A Guide to Reading the Body Language of Customers and Colleagues

Reading the Hidden Communications Around You: A Guide to Reading the Body Language of Customers and Colleagues

Anne E. Beall

4.9/5 (26884 ratings)

Description:How well do you read the body language of the people around you? Researchers estimate that nonverbal communication comprises between 60 to 93 percent of all communication. How much are you missing? In Reading the Hidden Communications Around You, author Anne Beall shares her approach to reading customers and colleagues. Beall describes an easy, intuitive way to interpret body language called PERCEIVE, a technique Beall developed after an exhaustive review of relevant academic studies conducted in the fields of psychology, anthropology, and communication. PERCEIVE can be used to identify receptivity, like, dislike, discomfort, stress, deception and emotions. It can also be used for impression management to increase perceptions of credibility, trustworthiness and likability in the workplace. Beall provides insight into the major aspects of nonverbal communication, including facial expressions, physical contact, eyes, gestures and voice, as well as proximity and relative orientation, which are the foundation of body language.With real-life examples and photos, Reading the Hidden Communications Around You helps you observe nonverbal behavior, use the PERCEIVE method to read peoples reactions and emotions, and present an appropriate response for each situation.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Reading the Hidden Communications Around You: A Guide to Reading the Body Language of Customers and Colleagues. To get started finding Reading the Hidden Communications Around You: A Guide to Reading the Body Language of Customers and Colleagues, you are right to find our website which has a comprehensive collection of manuals listed.
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ISBN: 1093275294

Description: How well do you read the body language of the people around you? Researchers estimate that nonverbal communication comprises between 60 to 93 percent of all communication. How much are you missing? In Reading the Hidden Communications Around You, author Anne Beall shares her approach to reading customers and colleagues. Beall describes an easy, intuitive way to interpret body language called PERCEIVE, a technique Beall developed after an exhaustive review of relevant academic studies conducted in the fields of psychology, anthropology, and communication. PERCEIVE can be used to identify receptivity, like, dislike, discomfort, stress, deception and emotions. It can also be used for impression management to increase perceptions of credibility, trustworthiness and likability in the workplace. Beall provides insight into the major aspects of nonverbal communication, including facial expressions, physical contact, eyes, gestures and voice, as well as proximity and relative orientation, which are the foundation of body language.With real-life examples and photos, Reading the Hidden Communications Around You helps you observe nonverbal behavior, use the PERCEIVE method to read peoples reactions and emotions, and present an appropriate response for each situation.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Reading the Hidden Communications Around You: A Guide to Reading the Body Language of Customers and Colleagues. To get started finding Reading the Hidden Communications Around You: A Guide to Reading the Body Language of Customers and Colleagues, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

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Reading the Hidden Communications Around You: A Guide to Reading the Body Language of Customers and Colleagues

Reading the Hidden Communications Around You: A Guide to Reading the Body Language of Customers and Colleagues

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