Description:The bestselling author of Carrots and Sticks Don't Work shares his proven conversational techniques for turning workplace confrontations into respectful, successful collaborations.In the workplace, the most common approach to dealing with what we believe will be a difficult or emotionally charged conversation with our bosses, colleagues, or direct reports is, simply, not to. Most of us will do anything to avoid conflict, but the confrontations we try to avoid usually end up doing more harm to our relationships and costing more time, money, and aggravation. In Let's Talk About It, bestselling author and top consultant Paul Marciano presents a powerful collection of proven communication and relationship strategies--inspired by the author's acclaimed RESPECT(TM) model of employee engagement--that will show us how to: Recognize and let go of the unconscious cognitive biases that keep us from seeing things from other people's perspectivesNegotiate the minefields and goldmines of language, both verbal and nonverbalUnderstand that what we say to ourselves is as important as what we say to othersWork with different personality types, and use simple conversational techniques to resolve conflicts and improve collaborationsConduct these difficult conversations both in person and in virtual environmentsFilled with ready-to-use sample scripts, real-world scenarios of common workplace disagreements, and proven psychological methods for diffusing conflicts effectively, Let's Talk About It will help you master the necessary communication skills to deal with the most challenging people and situations confidently and competently. It will enable you to turn any confrontation into a successful collaboration.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Let’s Talk About It: Turning Confrontation into Collaboration at Work. To get started finding Let’s Talk About It: Turning Confrontation into Collaboration at Work, you are right to find our website which has a comprehensive collection of manuals listed. Our library is the biggest of these that have literally hundreds of thousands of different products represented.
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ISBN
1260473384
Let’s Talk About It: Turning Confrontation into Collaboration at Work
Description: The bestselling author of Carrots and Sticks Don't Work shares his proven conversational techniques for turning workplace confrontations into respectful, successful collaborations.In the workplace, the most common approach to dealing with what we believe will be a difficult or emotionally charged conversation with our bosses, colleagues, or direct reports is, simply, not to. Most of us will do anything to avoid conflict, but the confrontations we try to avoid usually end up doing more harm to our relationships and costing more time, money, and aggravation. In Let's Talk About It, bestselling author and top consultant Paul Marciano presents a powerful collection of proven communication and relationship strategies--inspired by the author's acclaimed RESPECT(TM) model of employee engagement--that will show us how to: Recognize and let go of the unconscious cognitive biases that keep us from seeing things from other people's perspectivesNegotiate the minefields and goldmines of language, both verbal and nonverbalUnderstand that what we say to ourselves is as important as what we say to othersWork with different personality types, and use simple conversational techniques to resolve conflicts and improve collaborationsConduct these difficult conversations both in person and in virtual environmentsFilled with ready-to-use sample scripts, real-world scenarios of common workplace disagreements, and proven psychological methods for diffusing conflicts effectively, Let's Talk About It will help you master the necessary communication skills to deal with the most challenging people and situations confidently and competently. It will enable you to turn any confrontation into a successful collaboration.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Let’s Talk About It: Turning Confrontation into Collaboration at Work. To get started finding Let’s Talk About It: Turning Confrontation into Collaboration at Work, you are right to find our website which has a comprehensive collection of manuals listed. Our library is the biggest of these that have literally hundreds of thousands of different products represented.