Description: Use ETM to harness the power of your most valuable resource— your workforce! Building Engaged Team Performance explains the next wave of business improvement: Driving breakthrough gains using “the people side“ of performance in productivity initiatives. Roland Cavanagh, coauthor of the bestselling The Six Sigma Way, and Dodd Starbird combine the principles from Total Quality Management (TQM), Six Sigma, Lean, and Socio-Tech Systems to help you harness the massive amounts of "people performance" that is not captured by process improvements alone. The result is a single, actionable, highly effective process the authors call Engaged Team Performance (ETM)—a groundbreaking method proven to raise the results a workforce delivers alongside the traditional methods of process improvement. Cavanagh and Starbird show that ETM provides an organization with fully two-thirds of its potential improvement compared with one-third that traditional process improvements provide. Table of Contents Part One: Engaged Team Performance, What and Why Chapter 1. Engaged Team Performance at a Glance Chapter 2. "As the Pendulum Swings" -- A brief History of Adventures in Business Improvement Chapter 3. From the Outside In: Understanding the Customer Experience Chapter 4. Individual Goals: What You Measure is What You Get Chapter 5. Is it Process or Performance? Both! Chapter 6. Changing Process: The GPS Story and the Power of Lean Six Sigma Chapter 7. Power to the People: Facilitation and the "Cycle of Change" Chapter 8. The Right Performance Metrics: Effectiveness and Efficiency Chapter 9. Team Goals Chapter 10. The Fluid Organization of the Future: Making the Transformation to ETP Chapter 11. Expectations, Rewards, and the Motivation to Excel Chapter 12. The New Age of Collaboration: New Paradigms in Organization and Competition Part Two: Deploying Engaged Team Performance within Your Organization Chapter 13. Eight Steps to Deploying Engaged Team Performance in Your Organization Part Three: The Path Forward Chapter 14. The Role of Leadership in Enabling ETP Chapter 15. Breakthrough: The Future of Engaged Team Performance Appendix: The GPS Case StudyWe have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Building Engaged Team Performance: Align Your Processes and People to Achieve Game-Changing Business Results. To get started finding Building Engaged Team Performance: Align Your Processes and People to Achieve Game-Changing Business Results, you are right to find our website which has a comprehensive collection of manuals listed. Our library is the biggest of these that have literally hundreds of thousands of different products represented.
Pages
—
Format
PDF, EPUB & Kindle Edition
Publisher
—
Release
—
ISBN
0071759166
Building Engaged Team Performance: Align Your Processes and People to Achieve Game-Changing Business Results
Description: Use ETM to harness the power of your most valuable resource— your workforce! Building Engaged Team Performance explains the next wave of business improvement: Driving breakthrough gains using “the people side“ of performance in productivity initiatives. Roland Cavanagh, coauthor of the bestselling The Six Sigma Way, and Dodd Starbird combine the principles from Total Quality Management (TQM), Six Sigma, Lean, and Socio-Tech Systems to help you harness the massive amounts of "people performance" that is not captured by process improvements alone. The result is a single, actionable, highly effective process the authors call Engaged Team Performance (ETM)—a groundbreaking method proven to raise the results a workforce delivers alongside the traditional methods of process improvement. Cavanagh and Starbird show that ETM provides an organization with fully two-thirds of its potential improvement compared with one-third that traditional process improvements provide. Table of Contents Part One: Engaged Team Performance, What and Why Chapter 1. Engaged Team Performance at a Glance Chapter 2. "As the Pendulum Swings" -- A brief History of Adventures in Business Improvement Chapter 3. From the Outside In: Understanding the Customer Experience Chapter 4. Individual Goals: What You Measure is What You Get Chapter 5. Is it Process or Performance? Both! Chapter 6. Changing Process: The GPS Story and the Power of Lean Six Sigma Chapter 7. Power to the People: Facilitation and the "Cycle of Change" Chapter 8. The Right Performance Metrics: Effectiveness and Efficiency Chapter 9. Team Goals Chapter 10. The Fluid Organization of the Future: Making the Transformation to ETP Chapter 11. Expectations, Rewards, and the Motivation to Excel Chapter 12. The New Age of Collaboration: New Paradigms in Organization and Competition Part Two: Deploying Engaged Team Performance within Your Organization Chapter 13. Eight Steps to Deploying Engaged Team Performance in Your Organization Part Three: The Path Forward Chapter 14. The Role of Leadership in Enabling ETP Chapter 15. Breakthrough: The Future of Engaged Team Performance Appendix: The GPS Case StudyWe have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Building Engaged Team Performance: Align Your Processes and People to Achieve Game-Changing Business Results. To get started finding Building Engaged Team Performance: Align Your Processes and People to Achieve Game-Changing Business Results, you are right to find our website which has a comprehensive collection of manuals listed. Our library is the biggest of these that have literally hundreds of thousands of different products represented.