Read Quality and the Academic Library: Reviewing, Assessing and Enhancing Service Provision

Quality and the Academic Library: Reviewing, Assessing and Enhancing Service Provision

Jeremy Atkinson

4.9/5 (14511 ratings)

Description:Quality and the Academic Library: Reviewing, Assessing and Enhancing Service Provision provides an in-depth review and analysis of quality management and service quality in academic libraries. All aspects of quality are considered in the book, including quality assessment, quality review, and quality enhancement.An overview of quality management and service quality concepts, principles, and methods leads to a detailed consideration of how they have been applied in universities and their libraries. A case study approach is used with different perspectives provided from the different stakeholders involved in the quality processes.All contributors adopt a critical reflection approach, reflecting on the implications, impact, and significance of the activities undertaken and the conclusions that can be drawn for future developments. The book concludes with an overall reflection on quality management and service quality in academic libraries with a final analysis of priorities for the future.Presents a holistic view of the subject, looking at reviews of academic library services, quality assurance and assessment, quality enhancement, and service qualityProvides perspectives from authors with different experiences and responsibilities, including those responsible for initiating and managing quality processes in higher educationIncludes case studies where the authors not only describe the quality processes used, but also seek to review and reflect on their success, limitations, and the impact of their work some time after the eventSeeks to be current, comprehensive, and reflective by including the results of surveys/interviews from senior librarians on quality in academic librariesWe have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Quality and the Academic Library: Reviewing, Assessing and Enhancing Service Provision. To get started finding Quality and the Academic Library: Reviewing, Assessing and Enhancing Service Provision, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

Pages: —

Format: PDF, EPUB & Kindle Edition

Publisher: —

Release: —

ISBN: 0081001347

Description: Quality and the Academic Library: Reviewing, Assessing and Enhancing Service Provision provides an in-depth review and analysis of quality management and service quality in academic libraries. All aspects of quality are considered in the book, including quality assessment, quality review, and quality enhancement.An overview of quality management and service quality concepts, principles, and methods leads to a detailed consideration of how they have been applied in universities and their libraries. A case study approach is used with different perspectives provided from the different stakeholders involved in the quality processes.All contributors adopt a critical reflection approach, reflecting on the implications, impact, and significance of the activities undertaken and the conclusions that can be drawn for future developments. The book concludes with an overall reflection on quality management and service quality in academic libraries with a final analysis of priorities for the future.Presents a holistic view of the subject, looking at reviews of academic library services, quality assurance and assessment, quality enhancement, and service qualityProvides perspectives from authors with different experiences and responsibilities, including those responsible for initiating and managing quality processes in higher educationIncludes case studies where the authors not only describe the quality processes used, but also seek to review and reflect on their success, limitations, and the impact of their work some time after the eventSeeks to be current, comprehensive, and reflective by including the results of surveys/interviews from senior librarians on quality in academic librariesWe have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Quality and the Academic Library: Reviewing, Assessing and Enhancing Service Provision. To get started finding Quality and the Academic Library: Reviewing, Assessing and Enhancing Service Provision, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

Special Offer | $0.00

Special Offer! | $0.00

Quality and the Academic Library: Reviewing, Assessing and Enhancing Service Provision

Quality and the Academic Library: Reviewing, Assessing and Enhancing Service Provision

More Books

Clogs and Clogmaking (Shire Library)

Clogs and Clogmaking (Shire Library)

Technology, Change and the Academic Library: Case Studies, Trends and Reflections (Chandos Information Professional Series)

Technology, Change and the Academic Library: Case Studies, Trends and Reflections (Chandos Information Professional Series)

Collaboration and the Academic Library: Internal and External, Local and Regional, National and International (Information Professional)

Collaboration and the Academic Library: Internal and External, Local and Regional, National and International (Information Professional)

Chemistry: A learning package on sources of information prepared

Chemistry: A learning package on sources of information prepared

The Politics Book: Big Ideas Simply Explained

The Politics Book: Big Ideas Simply Explained

I Am Canada

I Am Canada

Murder on the Links

Murder on the Links

The Lion King Read-Along Storybook and CD

The Lion King Read-Along Storybook and CD

In The Wake of the Kraken

In The Wake of the Kraken